Removals Manager

For removals and storage companies, the job doesn’t end when the van pulls away. Invoices still need to go out, payments still need to come in, and the admin in between can pile up quickly. So, Removals Manager needed to give companies a seamless way to collect and manage payments and streamline reconciliation from a single workflow. 

The challenge

Removals Manager is an online platform established in 2015, built to support removals and storage companies with everything from surveying and quotations to invoicing and storage management. 

As the platform grew, so did the need for a more seamless way for their users to collect payments without leaving the platform. Previous attempts to introduce payment links had fallen short, with no comprehensive system that could be properly managed. Most removals companies were left to handle payments themselves, typically relying on standalone tools. For many, that was a significant challenge. 

The result was a fragmented experience that placed an unnecessary burden on customers and slowed down the payment process. Removals Manager needed a solution that would make getting paid simpler, faster, and fully embedded within their existing workflow. 

The solution

Olly Sampson, CEO at Removals Manager, was looking for a payment partner that truly understood the removals and storage industry. Blink Payment stood out for exactly that reason. With existing integrations across the sector and a bespoke package tailored to the industry’s needs, Blink Payment offered something no other provider had previously put forward. 

The integration embeds paylinks directly into invoices, giving end customers a clear and convenient way to pay. The solution also supported multiple payment methods, including open banking and card payments, giving removals companies and their clients genuine flexibility at the point of payment. 

Implementation went smoothly. A few obstacles arose along the way, but Blink Payment’s response times and hands-on support meant issues were resolved quickly, and the project kept moving forward. 

Integration process

The Removals Manager integration is powered by the Blink Payment paylinks API, enabling payments to be generated and reconciled automatically without leaving the platform. 

The integration was straightforward to implement, with clear API documentation and responsive technical support throughout development. During testing, Blink Payment quickly provided a dedicated sandbox environment, allowing development to continue without delays.  

“The integration process itself, once the code had been written for our application, was good, we felt supported the whole way through.” – Paul Morris, Technical support and development 

Integration workflow 

The workflow in a nutshell:  

1. Invoice created in Removals Manager  
2. Paylink generated automatically via the Blink Payment API  
3. Customer receives the link by email or SMS  
4. Customer pays by card or open banking  
5. Webhook updates the invoice status automatically  
6. Payment is reconciled instantly 

Each removals company receives its own Blink Payment API credentials during onboarding. When an invoice is created in Removals Manager, the invoice reference and supporting information are passed directly to the Blink Payment API, which automatically generates a secure paylink. The link is then sent to the customer by email or SMS, allowing them to pay instantly using open banking or a card. 

Once payment is completed, Blink Payment sends a real time webhook back to Removals Manager, automatically updating the invoice status and reconciling the payment without any manual intervention. 

The outcome

Since launch, the response from Removals Manager’s customers has been very positive. Companies using the integration are seeing invoices paid more quickly, and the automated payment updates mean that invoice statuses are marked as paid without any manual input. Accounting platforms such as QuickBooks, Sage and Xero receive the information immediately, further reducing admin across the board. 

While it is still early days, the integration has already generated customer interest and enquiries following its launch, with social media activity reflecting strong engagement from the removals community. 

Removals Manager has since extended the integration to its mobile platform, allowing users to create and send invoices with embedded paylinks directly from their smartphone, making the solution even more accessible for teams working on the move. 

“Incorporating Blink Payment into our product has introduced a seamless invoicing and payment system for our clients, saving time not having to use a separate payment system and money through cheaper, competitive transaction fees. It has produced a slicker experience for our client’s customers when completing transactions with confidence the payment has gone through for both parties. We see our partnership with Blink Payment as a very strong upgrade for our clients.” — Olly Sampson, CEO 

For Removals Manager, the Blink Payment integration has helped deliver a more complete solution to both existing and prospective customers. By taking the complexity out of getting paid, removals and storage companies can now focus on what they do best, with payments handled in the background.