Quote Me Today

The challenge

Quote Me Today Ltd has been a trusted name in the insurance industry for over 25 years, specialising in a wide range of policies. As the company expanded in the past five years, increasing its client base and staff, it became clear that its existing payment system was no longer fit for purpose.  

The nature of Quote Me Today's clients – such as driving instructors, builders, and mechanics – meant they were often on the move and unable to take calls during working hours. The finance team found themselves manually chasing payments, a process that wasn't only time-consuming but also disruptive for clients. Payments were typically collected over the phone via their previous provider, requiring customers to be available at a specific time, something that wasn't always practical.  

As a company operating within office hours, Quote Me Today needed a payment solution that would allow clients to pay at their convenience without constant follow-ups. It became clear that a more flexible, efficient system was needed to improve cash flow and reduce the admin on the credit control team.  

The solution  

Blink Payment provided a game-changing solution. With our intuitive platform and easy-to-use payment links, Sharon Clark, Credit Control Manager, was able to offer clients the flexibility to pay when it suited them, even if it was outside of working hours.  

The transition was seamless. The platform's user-friendly interface meant the team could confidently process payments within 24 hours of implementation. Unlike the previous manual process of calling clients, Blink Payment consolidates all functions onto a single screen, streamlining operations and significantly reducing admin time.  

"You have to appreciate that clients are busy working. Yes, they need to make payments, but constant interruptions affect their business. The ability to send payment links has been a massive pro for us – brilliant." – Sharon Clark, Credit Control

Additionally, the payment links feature allowed the team to set expiry dates, giving customers a clear timeframe for making payments without the need for continuous reminders. This small but impactful change meant clients could pay on their own terms, while Quote Me Today could better manage overdue invoices.  

"Easy to read, manage, and use. The payment links have been a huge advantage for us." – Sharon Clark, Credit Control  

The outcome  

Since implementing the Blink Payment platform, the client has seen a significant improvement in payment processing efficiency. Sharon noted that payments are being received much faster than before, and the amount of time spent chasing payments has noticeably reduced. The ability to track repeat payments in real-time, without navigating multiple systems, has been a standout feature, simplifying financial oversight.  

Key benefits include:  

• Faster payments – Customers can now pay at their convenience, reducing overdue invoices.  

• Reduced admin workload – The finance team spends far less time chasing payments, allowing them to focus on other tasks.  

• Improved cash flow – A quicker turnaround on payments means healthier accounts.  

• Better user experience – Payment links provide a seamless, hassle-free way for customers to pay.  

• More effective repeat payments – Automated payments are now clearer and easier to manage than direct debits.  

‍

"Switching to Blink Payment has helped with our aged debt. We see a quicker turnaround on payments every week and how much easier things have become. There's less aggravation with administration because we're not constantly chasing clients." – Sharon Clark, Credit Control  

It wouldn't be that seamless without Blink Payment's dedicated support team, which has ensured a smooth transition, with any queries being resolved promptly by friendly and knowledgeable specialists.  

"The insurance broking industry needs innovation – many payment systems are outdated. Our experience with Blink Payment has been absolutely great." – Andrew Seager, CEO

‍